Every year at Citizens Advice Torfaen we help 4,500 people from our local communities at our offices in Pontypool, Cwmbran and at our outreach sessions in Blaenavon and Trevethin.
We specialise in Welfare Benefits, Debt and Consumer advice but we can advice on all areas of welfare rights. We help people respond to official letters, complete official forms and respond to difficult situations. We help people make complaints and get things put right when they have gone wrong.
We've been able to provide advice to 4439 people across Torfaen with energy issues, helping to claim Universal Credit, with difficult debt or family issues.
Our Goal is to help everyone find a way forward…
We can all face problems that seem complicated or intimidating. At Citizens Advice we believe no one should have to face these problems without good quality, independent advice.
That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Thank you to all our funders & partners
