Citizens Advice South East Wales (CASEW) is a new organisation established in 2022 by the eight local Citizens Advice services working in communities across South East Wales. By working together, people in South East Wales will have better access to the advice they need, and individual Citizens Advice services in the region will have greater influence on policies and practices that affect people’s lives.

CASEW marked its formation with a launch event in Cardiff at the beginning of the year.

The creation of Citizens Advice South East Wales (CASEW) could not have come at a more critical time. As the Cost of Living Crisis grips the UK, the services of Citizens Advice have never been more relevant or needed. In the last three months alone we supported 50,000 clients, increasing their income by more than £25 million and helping them manage around £2.5 million of debt.

Ness Young – Chair of Citizens Advice South East Wales

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Need help?

Anyone from across Torfaen can speak to one of our advisers at a community drop-in session, by telephone, email and in-person by appointment at our Pontypool office or one of our outreaches.

Reports

Impact reports

See what impact we have made directly for the people of Torfaen.

Reports