Training

Citizens Advice Torfaen has a dedicated team of trainers that provide interactive and accessible training packages across a range of important topics and advice areas. We are also able to create bespoke training programmes for those wanting a mixture of the topics below. For further information on any of our training including fees or to book a course please contact us at:- training@catorfaen.org.uk

Mental Health First Aid

The eAMHFA Wales course teaches adults how to provide Mental Health First Aid to friends, family and co-workers and can be completed from the convenience of your home or office, without the need to travel and at your own pace through the interactive modules and webinars online.

Suicide and Financial Difficulties

This course provides those who are dealing directly with people with the skills to recognise the signs that someone may be experiencing suicidal thoughts and how we can help them to seek professional help.

Universal Credit: An Overview

This course will cover the basics of Universal Credit so attendees are aware of identifying the changes to the benefit system since the introduction of UC.

Calculating Universal Credit

This course will look at in depth manual calculations of Universal Credit.

The Welfare Benefit System: An Overview

This course aims to cover the different types of benefits within the welfare benefit system and how these can be claimed.

Disability Benefits and Appeals

This course aims to cover the three main disability benefits; Personal Independence Payments, Child Disability Living Allowance and Attendance Allowance.

An Overview of Debt

This course aims to provide those working directly with clients with the fundamentals of debt in order to assist clients.

How to Manage Debt Emergencies

This course aims to cover how to support clients while they are experiencing debt emergencies.

Search

Search for articles in our search section if you can’t find what you’re looking for.