Welcome to Citizens Advice Torfaen

Welcome to Citizens Advice Torfaen

Free Independent, Confidential, Impartial Advice

We are a charity that improves people’s lives by giving free, independent, confidential, impartial advice whilst campaigning for change across Torfaen as well as across Wales and further afield.

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Working With Us

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Our Goal is to help everyone find a way forward…

No matter who you are, what your situation is, and whatever problems you may face.

Our culture:

  • Value diversity

  • Promote equality

  • Challenge discrimination wherever we see

  • Campaign to improve the policies and practices that affect people’s lives

  • Citizens Advice Cwmbran View

What we do

People come to us with all sorts of issues.

  • You may have money, benefit, housing or employment problems.

  • You may be thinking about legal advice, need help with health problems or have been misled by a dodgy advert.

  • You may be facing a crisis or just considering your options.

Still unsure? Start by using the Get Help button below. You’ll find information and guidance on a range of issues.

Citizens Advice Torfaen Small logo

Our Projects

We have a number of local projects that offer a range of services to the residents of Torfaen.

  • Find out which benefits may apply to your personal situation.

  • Providing advice on energy efficiency, energy schemes and reducing fuel poverty along with income maximisation and energy debt advice.

  • We can support you with any housing related query through our New Start project, funded by the Housing Support Grant..

  • Our projects cover many areas where we can help you locally.

If you're struggling with living costs

If you don’t have enough to live on, you might be able to get help from your local council or an interest-free loan from the government.

If you're waiting for benefit payments to start, you might be able to get your benefit paid early.

The difference we can make together

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We helped 10,418 people in 2022
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We helped 10,418 people in 2022
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Providing advice on 22,492 individual issues
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Providing advice on 22,492 individual issues
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Securing income gains of £10,967,230
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Securing income gains of £10,967,230

Vacancies

We fight daily for a fairer and more just society, empowering people by giving them a voice and supporting them to improve their quality of life.

A career that makes a difference!

Looking to volunteer?

Volunteering is a great way to learn new skills, meet new people and given back to our community.

Our volunteers come from all sorts of backgrounds and help with everything we do. The work is both rewarding and fun.

If you’d be interested in joining our team click the link below.

Our local impact

Our Impact Report In Torfaen Q2 – 2024-2025

Published On: 16/10/2024|

Our Impact Report In Torfaen Q1 – 2024-2025

Published On: 28/08/2024|

Our Impact Report In Torfaen Q4 – 2023-2024

Published On: 18/04/2024|