We offer advice from the following locations:

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VenueDayTime
Citizens Advice Torfaen
Portland Buildings
Commercial Street
Pontypool
NP4 6JS
Monday – Friday9.30am – 3.30pm

By Public Transport

All buses that pass through Pontypool stop within 100 meters of us, we are accessible from Abergavenny, Blaenavon, Cwmbran, Newport & Cardiff. If you are travelling by train you are advised to alight at Cwmbran Station, walk 5 minutes to the Bus Station and catch the X24 to Pontypool (every 20 mins).

By Car

There are various free car parks within 5 minutes walk of our office, we recommend the top deck of the Riverside Car Park, exit on the level with the road, turn left and its a short walk through the pedestrianised shopping area and straight on to Commercial Street.

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VenueDayTime
Cwmbran Library
Gwent House
Gwent Square
Cwmbran
NP44 1XQ
Monday, Tuesday, Thursday, Friday, Saturday9.30am – 3.30pm

Information

You will find us in the Cwmbran Library, on the first floor along with all the books, look to the right at the top of the stairs or when you leave the lift.

The Library is situated in Gwent Square just around the corner from the Bus Station. All Cwmbran buses pass nearby, the train station is 5 minutes walk and there is lots of free parking.

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VenueDayTime
Blaenavon Resource Centre
Middle Coed Cae Road
Blaenavon
NP4 9AW
Monday, Tuesday9.30am – 3.30pm
Blaenavon Resource Centre
Middle Coed Cae Road
Blaenavon
NP4 9AW
WednesdayAppointment Only

Information

Our Blaenavon Office is inside  the Resource Centre, sometimes referred to as the Health Centre. We share the building with the doctors surgery, dentist, pharmacy and many other services including the Police.

The primary and junior schools share the same precinct. There is free car parking and the buses 30, 31, and 62A pass nearby.

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VenueDayTime
Hill City Community Church – Emmaus Chapel
Freeholdland Rd
Pontnewynydd
Pontypool
NP4 8PA
Monday6pm – 7pm
Hill City Community Church – Emmaus Chapel
Freeholdland Rd
Pontnewynydd
Pontypool
NP4 8PA
Wednesday1pm – 3pm
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VenueDayTime
Cwmbran Pod
Unit 5
Monmouth Walk
Cwmbran
NP44 1PE
Tuesday1pm – 4pm
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VenueDayTime
Trac 2
Shop 2
Church Ave
Trevethin
Pontypool
NP4 8DH
Tuesday9.30am – 3.30pm
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VenueDayTime
Pontypool Job Centre
Heol-Y-Parc
Park Rd
Pontypool
NP4 6XQ
Tuesday
Every other Tuesday
12pm – 4pm
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VenueDayTime
Cwmbran Job Centre
42 Gwent Square
Cwmbran
NP44 1PL
Wednesday10am – 4pm
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VenueDayTime
Salvation Army
2 Stryd Wesley
Cwmbran
NP44 3LX
Wednesday1.30pm – 3.30pm
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VenueDayTime
Victory Church
Blaenavon Broad St
Blaenavon
Pontypool
NP4 9NE
Thursday1pm – 3pm
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VenueDayTime
Salvation Army
3 Park Rd
Pontypool
NP4 6JH
Thursday10am – 12pm

Other local settings

We also offer advice in a variety of other local settings from time to time. These include:

  • Foodbanks
  • Cold Barn Farm, Trevethin
  • Co-Star Hwb

  • Garnsychan Partnership

  • Pontypool Market
  • Two Locks Community Church